Stairlift Buying Guide: Where should I look for a stair lift for sale?

Senior woman sitting on stair lift at home

Who should I buy my stair lift from?

If you are looking for a stair lift for sale, here’s an in-depth look at the options available when purchasing a new stair lift, tailored to provide guidance and reassurance to potential buyers looking for a stair lift for sale.

Making the Right Choice when finding a Stair lift for sale

Should You Buy Your Stair lift from a Retailer or Direct from the Manufacturer?
When it’s time to buy a stair lift, deciding where to buy from is just as crucial as choosing the right model. You want peace of mind, assurance of quality, and the best customer service. So, should you go through a retailer, or buy directly from the manufacturer? Let’s weigh up the options.

Stairlift Buying Guide: Where should I look for a stair lift for sale?

Buying from a Stairlift Retailer

Retailers offer a range of stairlifts from different manufacturers. This variety means you can compare several models side by side. They will have a wide range of second hand stair lifts for sale and will be able to give you


  • Comparison Shopping: Retailers allow you to compare different brands and models in one place.
  • Local Service: A local stair lift retailer near you will be able to provide a more personalized service and quicker response times. They are independently run, so when you see an advert from them for a stair lift for sale you know that who you’re dealing with is a member of your community.
  • Bespoke Installation and Support: Retailers often have dedicated teams for installation and after-sales service who have extensive experience within the industry, with many coming from the largest manufacturers. They will be more eager to keep you happy, offering discounts on their stair lifts for sale, repairs and maintenance for their customers.
  • Promotions: They might run special offers & discounts on products such as second hand stair lifts, or have models that are more budget-friendly.


  • Team size: Many Retailers are limited by their small size, and because of this their calendar gets full quickly which may affect the availability of engineers. This could affect the availability for aftercare and support if a retailer gets too busy.
  • Geographical Limitations: Some retailers may be only able to cover a small area of the UK. This means that if you are outside of their service area they may refuse to install, repair or remove your stair lift.
Stairlift Buying Guide: Where should I look for a stair lift for sale?

Buying Direct from a Stairlift Manufacturer

Purchasing straight from the source can have its benefits, especially if you have a specific stair lift brand in mind.


  • Expert Knowledge: The largest manufacturers of stair lifts are always developing and innovating within the stair lift industry. Finding ways to improve on energy usage, Implementing new safety features and pushing the boundary of whats possible with a domestic stair lift.
  • Wide Range of Options: Manufacturers will have most if not all of their products available to the consumer, which will allow for more unique requirements to be easily fulfilled, such as when someone needs a Standing stair lift or a wheelchair lift.
  • Innovative and new models: Manufacturers will want to be selling their newest models with
  • Potential Cost Savings: Since you are buying straight from the manufacturer there might be an opportunity to save on costs, since they will be selling to you from a trade price on their stair lift rather than from the price difference that a retailer would have to buy a stair lift for.


  • A ‘one size fits all’ approach: A manufacturer will want to sell you the most expensive & the simplest stair lift for them to install. They may not take your needs into consideration as much when it comes to the specifics of what you need & will be more driven to get the highest profit return from their service.
  • Pushy sales tactics: As stated before, A manufacturer may try to push a product onto you that might not actually be what is best for your situation. They may have a new range of stairlifts coming in, so they need to offload an older line or they may have sales deadlines coming up, so they may attempt to up sell you a stair lift that will return a higher profit for them.

Considerations for Both Options


Look for companies with strong customer feedback and a proven track record of quality service. You should check a companies most recent Google Reviews to see what other people have said about their experience.

After-Sales Support

Whether it’s a retailer or manufacturer, ensure they offer comprehensive after-sales support including maintenance and repair services.


Check the warranty details. A good warranty can save you from unexpected costs down the line.

In Summary

Before deciding, research your options, read reviews, and don’t hesitate to ask questions. After all, investing in a stair lift is not just about the product; it’s about the support and service that comes with it. The right provider will not only offer you a reasonably priced stair lift but will be a partner in ensuring your mobility and independence for years to come.