Frequently Asked Questions

An elderly woman happily chats with an Engineer from the comfort of her stairlift.

Here to answer your questions

We are here to help. Whether you’re curious about our available products, need guidance on the installation process or want to learn more about our aftercare services, you’ll find our comprehensive information here. If you have further questions, our friendly & knowledgeable team are always ready to help. Thank you for considering Senior Stairlifts – Your trusted partner for Stairlift Solutions.

Stairlift Installations

What types of stairlift are available?

The main types of stairlifts that we provide are Straight Stairlifts, Curved Stairlifts, Outdoor Stairlifts & Standing Stairlifts.

Straight Stairlifts are made for straight staircases, while Curved lifts are made for staircases with a bend or landing. Outdoor stairlifts are weatherproof and standing stairlifts allow for the user to perch instead of sit whilst in use.

We also sell reconditioned stairlifts, which are used stairlifts that are repaired & renewed so that they are in a “like new” condition.

The cost of a stairlift varies depending on the type, model, and complexity of installation. On average, a new straight stairlift start from £2300, while curved stairlifts start from £4500. Reconditioned stairlifts are also available starting at £1500.

The installation of a straight stairlift usually takes a few hours, while a curved stairlift may take longer due to its custom design. Typically, the entire process can be completed within a day.

Typical stairlifts do not require major structural changes. They are installed on the stair case rather than the wall, so no extensive modifications are needed. However, a home assessment is needed to determine any specific requirements.

Yes we provide a 3 year warranty on our new stairlifts & a 2 year warranty on reconditioned stairlifts that covers labor & parts apart from anything caused by accidental damage & batteries.

Stairlift Repairs

What are common issues that require stairlift repairs?

Common issues include power supply problems, battery failures, track obstructions, faulty sensors, malfunctioning control switches, and mechanical wear and tear. Regular maintenance performed by a trained engineer can help prevent many of these issues.

If you are not covered by our warranty, Minor repairs can cost on average between £50 and £200, while more extensive repairs, such as motor or track replacement, can range from £200 to £600.

The time required for repairs depends on the complexity of the issue. Minor repairs can often be completed within an hour or two, while more significant problems may take longer. Our repair technicians can provide a more accurate estimate.

We highly recommend that you do not perform stairlift repairs yourself. Stairlifts are complex machines with safety-critical components. If there were damages done through an attempt to repair the stairlift yourself it would void any warranties that you may have.

We recommend that you get your stairlift serviced once a year to maintain optimal safety. Regular servicing like this can help identify any issues that may arise in the future & fix them before they become major problems.

Stairlift Removal/Reselling

test

test